It’s a matter of pride that we do things differently.
We believe in making the process of sourcing timber frames really simple. We believe in people working together, in taking the time to consider the individual requirements of each project, and working alongside you to make the whole journey a smooth one.
Mercers is now a family business; Neils’ wife, Laura, and his brother, James, now work alongside him. As a boutique consultancy, our clients benefit from our dedicated attention – far preferable to the alternative of dealing with multiple departments in larger companies. We excel in projects for bespoke builds which are unusual or technically demanding and constantly pursue new methods, software and materials to ensure we give our clients the best build possible.
Neil Mercer founded The Timber Frame Consultancy in 2006 - a specialist timber frame consultancy, based in East Sussex. Neil has worked in the industry on a variety of different projects – from bespoke eco builds to huge disproportionate collapse structures. Early in his career, Neil realised that although timber frames are brilliant in their performance and the speed that they offer, they’re a product which requires a huge amount of upfront analysis in order to get them right. This requires time, dedicated attention and the kind of one to one service that other companies were struggling to achieve, due to the restrictions that come with high volumes of projects. To answer this challenge, Neil decided to set up a boutique timber frame consultancy with deliberately limited client numbers, enabling him to offer a unique way for timber frame structures to be designed and installed, with the accuracy and efficiency that they deserve. His approach was a popular one, and the volume of projects quickly became more than one person alone could manage.
We aim to forge genuine partnerships with everyone involved in a project – from the architects and engineers to the on-site trades and everyone in between. It means that we are able to consider your frame as part of a broader picture, and in doing so, can make sure that the process runs smoothly.
Always ready to roll our sleeves up and get stuck in
We aim to deliver an unrivalled standard of work that clients can put their faith in. To us, a new client is never ‘just another job’; you’ll have our full attention, every step of the way, to make sure that you receive the standard of work that your project deserves. We treat every project as if it were for our own home or building, with the same respect for budgets and quality that you’d give the project yourself. In short, we expect high standards.
Meet your team
Neil is the founder of Mercers and is an expert timber frame designer and project manager. He thrives on taking a high analysis of a project at an early stage to ensure that time, cost and logistical parameters are met with a friendly personal service that exceeds the norms in the industry.
Laura heads up our business development, constantly exploring new ways to hone our service and work in an ever more environmentally friendly manner.
James is a timber frame designer and project manager with a background in naval architecture. With a focus on establishing great relationships with clients and sub-contractors, James also takes care of software maintenance.